Privacy Policy

PTC Coaching is committed to protecting your privacy when you visit our website. So we want you to know what information we collect when you visit our site, how we use that information and how you can update it. PTC Coaching reserves the right to append or otherwise modify this Privacy Statement at any time, so please re-visit this page occasionally to check for updates.

What is our policy?

This policy covers PTC Coaching’s treatment of personally identifiable information that we collect when you are on our site and when you use our services. This policy also covers our treatment of personally identifiable information that we share with other members of our company.

What type of information do we collect?

We collect various types of information from our visitors. So we can adjust our site to meet visitors' needs and expectations. Some of this information is collected automatically through cookies, and other information is collected when you sign up for any of our services or subscribe to our E-Newsletters, once available.

When you email us we may collect the information necessary to provide the services required. Such information would at the very least include your name and an email address. We will also collect information from you if you complete any other forms on our site, once available, emails us to leave feedback or interact with the website or if you contact us with comments or specific requests.

What type of information is collected automaticall?

The types of information your browser or internet session automatically sends us each time you visit our site, include:

Your browser, for example, Internet Explorer, Firefox; Safari; Opera Your Internet Service Provider, for example, TalkTalk, BT, AOL, NTL, Virgin, Bulldog Your computer's operating system, for example, Windows, Macintosh, UNIX, Linux Your navigation path, that is, the URL of where you came to our site from, which of our pages you visited, and your IP address.

Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”).  Google Analytics uses cookies, which are text files placed on your computer, to help the website analyse how users use the site. For more information please refer to Google's Privacy Policy.

This information lets us see how users are finding our site and it tells us which pages are visited the most often so we can make our website more useful. This information in no way enables us to identify you personally.

What happens with information you provide to us?

In addition to the information automatically collected by your browser, we also collect information that you provide to us when you register on our website, if and where available, when you book an event or request information regarding one of our programmes.

What happens when you email to us?

The amount of information required for signing up for one of our services depends on the particular area of your interest, but will include at least your first name, surname and email address; and may include your business and/or home address, job title, company, organisation, area of interest, phone numbers and so on.

How do we handle contact information submitted on our website?

If a user completes an Enquiry Form, once available, on the PTC Coaching website or subscribes to receive print or online publications, such as the Corporate Brochure, the contact information will be added to a secure PTC Coaching database. That information is then used to send further updates of the publications in question. By requesting information you will not automatically be subscribed to receive PTC Coaching publications (beyond the particular publication requested). All electronic communications sent have an Unsubscribe option at the bottom of the email or E-Newsletter, once available. All print publications are sent with a contact form which can be used to update your contact information or to unsubscribe from that publication. If you would like to update any details or unsubscribe from our publications, please contact us by email at: .

How do we communicate with you?

PTC Coaching guarantees that all the information you provide either electronically or physically will not be passed to any third parties other than those that are working for or with PTC Coaching in the delivery of programmes, coaching and research. PTC Coaching does not sell or otherwise distribute mailing lists to third parties. Mailing companies will sometimes be employed by PTC Coaching to physically send print publications to the PTC Coaching mailing list. However, PTC Coaching has assurances from those companies that the data is only used to send the PTC Coaching publications and is destroyed afterwards.

What happens with information you provide to us overseas?

The Data Protection Act 2000 prohibits us from sending your personal details to a country outside the European Economic Area (EEA) without your informed consent. PTC Coaching works in partnership with some organisations and individuals that operate outside the EEA. We may consider it to be of benefit to individuals, based in the same geographical location, if their details are passed on to an appropriate PTC Coaching contact in their area for marketing purposes. At present, the European Commission does not consider certain countries outside the EEA to provide adequate levels of protection for the rights and freedoms of data subjects in relation to the processing of Personal Data, for the purposes of satisfying the eighth Data Protection principle. Nevertheless, PTC Coaching hereby declares that it is satisfied that the appropriate technological and organisational safeguards are in place in the overseas establishments that we work with and that these are equal to or greater than those required under the Data Protection Act 2000. If you are based outside the European Economic Area please use the opt-in box on the registration form to indicate your consent to the transfer of your personal data to an appropriate PTC Coaching contact in your area, once available.

What about third party websites, content and resources?

Please be aware that when you are using the PTC Coaching website, you may be directed via links or other means to third party websites, content and resources. These third party websites, content and resources may send their own cookies to visitors, collect data, or solicit and use your personal information in ways that are different to those contained in this Privacy Policy and the terms of their privacy policies may be very different to this Privacy Policy. We are not responsible for the privacy practices of the providers of these other websites, content and resources and cannot guarantee the security of any of your Personal Information collected, used or shared there.

What are your rights, our obligations?

PTC Coaching does not sell or rent any personal data submitted by visitors to our website to any third parties. We respect the privacy of users visiting our corporate site and will abide by all applicable laws concerning the release of personal information. On occasion we may use certain directory information that we have collected to send you information about services, or updates and other information we think may be of interest to you. Occasionally we may share this information with our educational partners to bring similar information to your attention. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes. Please contact us to request your name and address be removed from our lists. If you do not want to receive our e-mail marketing, please submit a request to have your e-mail address removed by sending an email to: and put 'UNSUBSCRIBE' in the subject line of the email, once available.

How to update your information?

Our site is designed to provide you with the option of changing and modifying information you have previously provided to us. You may contact PTC Coaching direct to have your information changed by emailing to